Shipping
SHIPPING INFORMATION
We aim to dispatch orders promptly and get your beautiful pieces to you as quickly as possible.
NEW ZEALAND SHIPPING
We offer flat rate NZ-wide shipping of $8.
All New Zealand orders are sent via NZ Post Courier.
Estimated Delivery Times
- Christchurch: Overnight delivery
- Urban NZ addresses: Approximately 1–3 working days
- Rural addresses: Please allow an additional 2 working days
The good news — we do not charge additional rural delivery fees.
CLICK & COLLECT
We offer convenient click & collect from our Christchurch store.
Orders are typically ready within business hours once you receive your collection confirmation email.
Collect From:
The Collective
Shop 32, The Colombo
363 Colombo Street
Sydenham, Christchurch
AUSTRALIA SHIPPING
We offer flat rate shipping to Australia for $15.
Delivery Timeframe
- Approximately 8–12 working days
Orders are sent via NZ Post.
⚠️ Please note: Australian shipping is currently a non-tracked service.
If you would prefer tracked shipping, please email us at:
📧 thecollective.hannah@gmail.com
and we will happily provide a quote.
DUTIES & TAXES
International orders may be subject to customs duties and taxes upon arrival. These charges are the responsibility of the purchaser and are not included in our shipping rates.
IMPORTANT INFORMATION
Please ensure your delivery details are correct at checkout, as we cannot take responsibility for parcels lost due to incorrect address information supplied.